Paper from the PASCAL International Observatory Conference, "Making Knowledge Work: Building Sustainable Partnerships through Place Management, Social Capital and Lifelong Learning" October 2005, University of Stirling, Scotland The paper begins by outlining the integrated model of electronically enhanced governance (eGov) services adopted to represent the front-end, middleware and back-office functions of the IntelCities’ e-Learning, knowledge management (KM) and digital library. Having done this, the paper shall report on the search for an intelligent solution to the Integrating Project’s (IP) learning needs, knowledge transfer and capacity building requirements. It shall then go on to discuss the information technology (IT) underlying the solution adopted by the IP to integrate the electronically enhanced eGov services hosted on the eCity platform with the legacy systems operated by the public administrations involved in the project.